Cancellation & Refund Policy

Last updated: 26 July 2026

1. You try it before you pay: the 7-day free pilot

Every new client starts with a 7-day free pilot. We set the automation up for you within 24 hours and it runs in full for those 7 days: every BuyLead answered, every reply timestamped in a Google Sheet that you own and can inspect yourself.

During the pilot we take no payment and no card details. At the end of day 7 we ask you once whether you want to continue. If you say no, we switch the automation off and you have paid nothing. There is no refund to request because there was never a payment.

2. Why there is no money-back guarantee

The pilot replaces one. A refund promise asks you to pay first and trust us to give it back; the pilot simply does not take your money until you have seen the service working on your own leads. Because of that, we do not refund a month that has already begun. Once you have opted in after the pilot and an invoice is paid, that month is not refundable.

The one exception: if we fail to deliver the service for a sustained period because of a fault on our side, we will refund that month on a pro-rata basis. Section 7 of our Terms of Service also provides a pro-rata refund where we terminate the service ourselves.

3. How any refund we do owe is paid

Where a refund is due under section 2, it is made to your UPI ID or original payment method within 7 business days. You will receive a confirmation message when it is processed.

4. Cancelling

The service is month-to-month with no lock-in. Cancel anytime with one WhatsApp message; the automation stays active until the end of the period you have paid for, and no further invoices are raised. Founding-cohort pricing is forfeited if you cancel and rejoin later.

5. Contact

For cancellations or refunds: WhatsApp +91 98331 41023 or hello@leadjeeto.in.